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Project Managers are Solution Partners

April 21, 2013 Leave a comment

A project manager agrees to manage a technical project that was two years old and had two previous project managers.  Given repeated failures and lack of progress, the assigned engineering team had little faith that the new project manager would make a difference.  But the project had the attention of the executive steering committee and canceling it was not an option.  So the project manager went on a mission to turn things around, and discovered that disruptions and other work requests interrupted engineers to the point that they were unable to complete project work.  The engineering team did not have a proper intake and tracking process for engineering work, so the project manager created an automated solution to track new work requests.  Once in place, productivity increased more than 60% for the entire engineering organization and the project manager was promoted to portfolio manager.

Partners

Some business executives and managers see project managers as service suppliers, delivering projects as a service, and they see value in that when they have a solution to deliver and it is delivered to their satisfaction.  But think about the social and political capital you pick up during your journey to deliver projects, and how you can use that to inspire others to think outside the project and consider the many other benefits you can bring to management as their partner.

ESI’s Project Management 2013 trend number 3 claims, “Project management is not just for project managers anymore”, so expect to see more non-project managers becoming “project manager by accident” this year, a trend that can either make or break us.  Inexperience will show as more projects fail this year, adding to another ongoing problem that shows up in the 2013 survey as business leaders continue to question the value of project management and whether or not to invest in experienced project management resources.   Experienced project managers know how to think outside their project and add value in other ways, so don’t’ limit yourself to project delivery as a service; contribute to the big picture through solution delivery as a service.  Be a solution partner and you will help move the project management profession to the next level.

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